• Payment must be made in full at the time of booking

• If we cancel the course for any reason we will seek to organize an alternative date within a reasonable period of time. If this is not possible, or you are unable to attend an alternative date, we will refund the full purchase price.

• Cancellations by you with prior notice of 7 working days or less (but more than 2 working days) from the course date will mean that the course will be transferred to another PatsyWorkshop class nominated by you (subject to availability), but that NO REFUND will be offered.
• You must provide the payment receipt (provided to you when the course was initially booked) when requesting a cancellation; we reserve the right not to process any cancellations where you are unable to provide this information.
• Your booking is non-transferable to another person, unless approved by thePatsy.
• We will process any personal data you may submit to us, whether through the Booking Form, Liability/Risk Waiver Form or otherwise, strictly in accordance with our Privacy Policy, a copy of which can be accessed through thePatsy website.

A non-refundable deposit of 50% is to be paid at the time of event scheduling. Payment in full must be made 10 days prior to event.

• No refunds will be made for event cancellations once full payment is received.

Note:
In the event of Typhoon Signal 8 or Black Rain, all events and bookings will be postponed to another agreed date.

• Products must be physically inspected before confirming purchase
• Effective receipt is needed for product exchange within 7 days after purchase.
• Products can be exchanged if there is a technical problem.
• Refund policy is not available.
• Products can be exchanged provided that the products are unused with its original tags / packaging
• All food products are non refundable or exchangeable
• The Patsy Limited, reserves the right for final decision.

To reserve, please send us an email with the number of people, type of event you have in mind, date and time. Once we receive your email, we will contact you to follow up on your booking. In the event that the date/time that you requested is not available, an alternate date/time can be arranged. Once an available date/time is confirmed, a 50% payment is required as a deposit to secure your booking.